A calmer road through the claim.
Five deliberate stages. No guesswork, no waiting on hold, no unexpected paperwork.
- 01
Get in touch
Reach our team by phone or the form on the contact page. We take a short account of the incident.
- 02
Liability assessment
We confirm non-fault status against the evidence and open the file the same day.
- 03
Replacement vehicle
A like-for-like car is arranged and delivered — so your week doesn't stop.
- 04
Repairs & correspondence
We instruct approved repairers and handle every letter, call and adjuster on your file.
- 05
Settlement & return
Your car is returned to pre-accident condition. The paperwork closes. You drive on.
At the scene, in order.
Screenshot it, save it in your glovebox. Six steps that protect your claim before you've even called us.
- 01.
Ensure safety
Move to a safe spot, hazards on, check for injuries.
- 02.
Gather details
Photos, other driver's details, registrations, witnesses.
- 03.
Do not admit fault
Stay calm. Liability is for the professionals to determine.
- 04.
Call Apex Claims
One call — recovery, insurers and replacement vehicle handled.
- 05.
Send us paperwork
Anything we request, promptly. We keep you updated throughout.
- 06.
Return to the road
Fully repaired. No hidden fees. Nothing left outstanding.