§ 02 — Method

A calmer road through the claim.

Five deliberate stages. No guesswork, no waiting on hold, no unexpected paperwork.

  1. 01

    Get in touch

    Reach our team by phone or the form on the contact page. We take a short account of the incident.

  2. 02

    Liability assessment

    We confirm non-fault status against the evidence and open the file the same day.

  3. 03

    Replacement vehicle

    A like-for-like car is arranged and delivered — so your week doesn't stop.

  4. 04

    Repairs & correspondence

    We instruct approved repairers and handle every letter, call and adjuster on your file.

  5. 05

    Settlement & return

    Your car is returned to pre-accident condition. The paperwork closes. You drive on.

§ 03 — Field Guide

At the scene, in order.

Screenshot it, save it in your glovebox. Six steps that protect your claim before you've even called us.

  1. 01.

    Ensure safety

    Move to a safe spot, hazards on, check for injuries.

  2. 02.

    Gather details

    Photos, other driver's details, registrations, witnesses.

  3. 03.

    Do not admit fault

    Stay calm. Liability is for the professionals to determine.

  4. 04.

    Call Apex Claims

    One call — recovery, insurers and replacement vehicle handled.

  5. 05.

    Send us paperwork

    Anything we request, promptly. We keep you updated throughout.

  6. 06.

    Return to the road

    Fully repaired. No hidden fees. Nothing left outstanding.

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